Jan 06
Email & Snail Mail

Email & Snail Mail

You can meet an incredible number of brides at just one wedding trade show. If you have presence at two or more, it becomes overwhelming.

The same is true for the bride. She trolls the aisles with her entourage, having abbreviated discussions with a plethora of wedding vendors. She is inundated with information, propaganda, coupons, discounts, sales pitches, parlor games, fashion shows, and general hoopla.

By the end of the day, she has collected a bagful of printed matter, CD-Roms, DVDs, buttons, stickers, and who-knows-what-else. When she gets home, more often than not, that bag of information and goodies lands in a corner, to be visited much later, or sometimes, never again.

In my recent years, when attending bridal shows, I would register as a groom (for research purposes). The shocking result was the total lack of follow up.  No one seemed to do telemarketing. Email and snail mail usually totaled a combined 5%. One pair of shows, for example, had a cumulative unique vendor count of more than 200. I received 6 emails and 2 letters.

From my viewpoint, only 2 of the 8 communications were worthwhile.

That means it included three basic items:

  • Well written
  • Sent in a timely manner
  • Included a call-to-action

Plainly put, one should be communicating with every qualified prospect that enters your booth (signing up for something). Secondarily, one should process the show leads-list, and follow up with a slightly more general message.

If a bride has conversed with 5 to 10 wedding vendors in your category, they all start to look like a commodity. By using postcards, personalized letters, or emails, you can jump back in front of the crowd with a minimum of effort.

It’s wedding marketing basics, yet very few exhibitors do it.

How about you?

Andy Ebon
The Wedding Marketing Authority


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Jan 04

trade-show-booth-1In a recent post, I strongly suggested getting rid of the ‘free chairs usually provided at a bridal show.

That being said, I’m not too enamored with the ‘free’ 6-foot banquet table, typically covered and draped in white.

Poor use of tables

  • At the front of your booth: Placing a banquet table at the front of the booth, creates a barrier to passersby. You want people to enter your area; however, with the barrier, if you’re talking to just a couple of prospects, others people will pass you by. This is made worse by using those ‘free chairs’ to sit on, behind the table. Prospects are now looking down at you.
  • Placing video or computer monitors directly on a table: Standard table height is too low for people to see monitors, easily. A platform or pedestal of some kind should be used to elevate any kind of video or TV monitor.

Better positioning of tables

  • At the side or back of the booth: Most exhibitors need one table to display brochures or place other items. By using either side, or the rear of the booth, you have successfully removed the barrier. Now, prospects may actually enter the booth.
  • Higher tables: It can be helpful to elevate the height of the table. Suppliers for trade shows usually offer extensions (about 8-10″) that will raise the the table to ‘counter height.’ Now, if a prospect wants to flip through a scrapbook, they are at a comfortable height that does not require bending over. There is usually a small fee for this upgrade, but it’s worth every dime. You will also need a different length skirt, to reach the ground.

Bending the rules:

  • Creating a conference area: If you typically require more time with a prospect, you may want them to be seated. Even then, it is recommended that you not use a standard chair or table. A ‘high-boy’ or cabaret table, used with a stool is ideal for a little extended conversation.
  • The sample photo (upper right) shows a set-up that includes a small podium and stylish stools (with a back). This set up works well for a connected conversation.

Don’t just accept what you’re given with the booth rental. Upgrade or bring in outside rentals to create and inviting space that is optimal for your style of meeting and conversing with brides and their entourage.

If you have photos of a successful and ‘different’ exhibit booth (yours), please send it to me.

Andy Ebon
The Wedding Marketing Authority


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Jan 02
The view from Cili Restaurant

The view from Cili Restaurant

My friend, wedding photographer, Brandon Mulnix, is in Las Vegas for a conference at the Red Rock Hotel & Casino.

He had an early flight out of Grand Rapids, Michigan, changed planes in Detroit, and arrived at 10:30am in Las Vegas. My math said it would be lunch time. Tonight, we’re planning a night on-the-town, so I wanted to give him a different sense of Las Vegas lunch.

I took him to Cili Restaurant (just a couple of hundred yards from the famous Las Vegas welcome sign), just South of the Mandalay Bay Resort, on Las Vegas strip. The restaurant makes you feel like you’re on the edge of golf course in Hawaii. The service was great and the menu, outstanding. The day was quiet, and one of the dangers of a slow business day, is sometimes service drops off. Not at Cili. They are consistently excellent.

When you’re showing a friend and wedding industry professional your town or taking a local contact to a business lunch, it’s important to have a couple of ‘go to’ places that will always get it right. That is one aspect of: The Art of the Business Lunch.

What are your  favorites, and why.

Andy Ebon
The Wedding Marketing Authority


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